Friday, February 20th @ 8:00AM EST
An excerpt from the workshop - RULES OF FAIR FIGHTING
Step one: Ask yourself: “· What exactly is bothering me? · What do I want the other person to do or not do? · Are my feelings in proportion to the issue?"
Step two: Know what your goals are before you begin. What are the possible outcomes that could be acceptable to you?
Step three: Remember that the idea is not to "win" but to come to a mutually satisfying and peaceful solution to the problem.
Step four: Set a time for a discussion with your partner-in-conflict. It should be as soon as possible but agreeable to both persons.
Step five: State the problem clearly. At first, try to stick to the facts; then, once you've stated the facts, state your feelings. Use "I" messages. Avoid "you" messages. See handout: Active Listening Skills.
Step six: Invite your partner-in-conflict to share his or her point of view, and use active listening skills.
Step seven: Try to take the other's perspective - that is, try to see the problem through his or her eyes.
Step eight: Propose specific solutions, and invite the other person to propose solutions, too.
Step nine: Discuss the advantages and disadvantages of each proposal.
Step ten: Be ready for some compromise. Allowing the other person only one course of action will likely hinder resolution.
Virtual participants will need a computer with a high-speed Internet connection and computer speakers. Only the presenter will be able to speak. The chat function will allow you to post questions during the presentation. To participate in the webinar visit:
Enter as a guest; type your first name, and your post or future post.